All customers with Apple computers that require maintenance should take those computers to The Buffalo Chip in the CU Book Store. The CU Book Store will facilitate all repairs of Apple computers through Apple.

Click here to learn more.

CU is working with Dell to setup a campus-based computer service capability. In the meantime, in order to get support for your Dell system, please do one of the following:

• Visit http://Support.Dell.com for important updates for your system and answers to frequently asked questions.
• If you need to open a case with Dell to get your issue resolved, you may do one of the following:
  • Phone
  • Chat: Use this feature for quick service – if you are able to start the session from your computer, that is best, but not required
  • Email Support
  • For your convenience, bookmark these two pages :
  • Dell Technical Support contact information
  • Dell Support

For Technical Support of your HP Commercial class products visit the HP IT Resource Center

If you need to open a case for warranty support for your HP Commercial class products:

• Phone:  Please call 800-334-5144 for HP Commercial Warranty Support
• Self-Maintainers: For Self Maintainers on campus, please visit the CSN login site (must have signed BDA with HP Self Maintainer and have passed the proper certification exams to be a Self Maintainer)
• Self-Repair Customers: Click here for customer Self Repair. This program is for customers who are more comfortable with replacing parts on their own.  The initial diagnosis is done by an HP Phone technician and the part is then express shipped to the end user for installation.
• HP Instant Support Online Chat (follow the simple directions to engage with a technician)

Customers with models of computers other than Apple, Dell and HP should contact the manufacturer directly or the place of purchase.