Departmental IT Needs & FAQs

In order to expedite any technical desktop problems you may have in the department, we have an online ticket system that will allow you put in trouble tickets that are handled by the DDS team.

If you have opted into the Dedicated Desktop Support services within the department simply go to Dedicated Desktop Support and submit a ticket.  Please remember only individuals who have opted in to DDS support and have a university purchased computer are eligible for this support.  Do not hesitate to put in DDS Tickets, for they are the quickest and easiest way to get solutions to your computer problems.

For those that have not opted in for DDS Support, Walk in Facilities are provided at no cost for faculty, staff, and students at CU Boulder. 

For all other IT issues, contact the Office of Information Technology

For immediate assistance, email help@colorado.edu